Rhian Parsons
Rhian trained and qualified at Hugh James and has specialised solely in clinical negligence claims for over 20 years. As such she has a broad range of experience into all types of clinical negligence claims. Rhian has a particular interest and expertise in brain and spinal injuries of maximum severity. Rhian is a member of the Law Society’s Clinical Negligence Specialist Accreditation panel.
Practice Area
Panel
- Contributing Author
Qualified Year
- 2001
Membership
- Member of Law Society’s Clinical Negligence Specialist Accreditation Panel
Qualifications
- LL.B (Hons) (1994-1997)
- Postgraduate Diploma in Legal Practice (1997-1998)
Education
- Cardiff University (1994-1998)
1 Contributions by Rhian Parsons
PRACTICE NOTES
NHS Wales Redress Scheme: complaints and low-value clinical negligence up to £25,000 - qualifying liability, procedure, time limits, suspension of limitation, exclusions, legal advice, experts, decisions and investigation reports
STOP PRESS
This Practice Note is being revised to reflect The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) (Amendment) Regulations 2025, which take effect from 1 April 2026. See: LNB News 17/10/2025 23.
Background
The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011, SI 2011/704, took effect on 1 April 2011. Made under the NHS Redress (Wales) Measure 2008, they introduced a fresh system for the handling and investigation of concerns about NHS services in Wales.
The latest provisions, in force from 1 April 2023—the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) (Amendment) Regulations 2023, SI 2023/281—amend the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (the “Principal Regulations”). They set out what the NHS in Wales must do to enable responsible bodies to deal with concerns effectively.
The guidance on addressing concerns in the Welsh NHS is called ‘Putting Things Right’. It applies to:
All Health Boards in Wales
NHS Trusts in Wales
Independent providers in Wales providing NHS funded care
Primary care practitioners in Wales...
PI & Clinical Negligence
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