Toby Crick

Toby Crick is a partner in Bristows LLP’s top ranked IT, digital and outsourcing group. The primary focus of Toby’s work is on technology, communications and outsourcing projects where he has acted on both the client and supplier side in sectors such as financial services, telecommunications and life sciences. Toby also advises on other complex commercial transactions and he has particular expertise in deals involving the use and exploitation of technology and intellectual property. Recent projects Toby has worked on include a number of international outsourcing deals (covering North America, Europe and Asia-Pacific operations) and advising a range of clients on their ‘digital transformation’ projects, covering matters as diverse as procuring software and services to ensuring that new apps enabled by such projects comply with relevant healthcare, data and financial services regulatory requirements. Toby has also gained in-depth experience of advising clients on procurement strategies (eg supplier selection, pricing models and performance incentive mechanisms) and has spent time seconded to work in-house with a large IT services company, an international telecommunications provider and a mobile telecommunications company. Toby is a trustee of the UK’s Society for Computers and Law and lectures widely on IT, e-commerce, cloud computing, agile software development and outsourcing, including at ITechLaw, UCL and QMUL.

Practice Areas

Panel

  • Contributing Author

Qualified Year

  • 1999

Membership

  • Society for Computers and Law
  • ITechLaw
  • techUK

Qualification

  • BA (Hons.) Economics and Politics

Education

  • University College London

2 Contributions by Toby Crick

Outsourcing Transactions: A Customer-Side Legal Guide from Strategy and Scoping to Procurement, Contracting, Delivery, Governance, and Exit/Renewal
PRACTICE NOTES
Outsourcing Transactions: A Customer-Side Legal Guide from Strategy and Scoping to Procurement, Contracting, Delivery, Governance, and Exit/Renewal
This Practice Note sets out an overview of outsourcing arrangements and maps the principal stages of a standard outsourcing lifecycle, viewed chiefly from the customer’s perspective: Characteristics of outsourcing deals Why organisations outsource The lifecycle of a typical outsourcing deal Analyse requirements Scope project Commercial considerations Technical considerations Regulatory impact Deal structure Offshore/near shore and cloud services Procurement process Selection and contract Delivery and contract management Contract end/renewal Outsourcing is often intricate, yet with a methodical plan and clear objectives it can be directed in a disciplined way. Adopting a structured approach enables customers to set realistic targets, define how performance will be measured, and contract on terms that support the delivery of those aims. Characteristics of outsourcing deals An outsourcing arrangement passes responsibility for providing a service to an external supplier (or from one supplier to another). These transactions are usually more involved than simple supply contracts because they frequently include the transfer of staff, assets and underpinning contracts, alongside the service delivery itself...
Commercial
Outsourcing Services Agreement (Short‑Form): TUPE Transfer, Data Protection (UK GDPR), Compliance (anti‑bribery, modern slavery), Audit, IP, Charges, Service Levels, Change Control and Termination Assistance (England and Wales)
PRECEDENTS
Outsourcing Services Agreement (Short‑Form): TUPE Transfer, Data Protection (UK GDPR), Compliance (anti‑bribery, modern slavery), Audit, IP, Charges, Service Levels, Change Control and Termination Assistance (England and Wales)
This Agreement is entered into on [ date ] Parties [ Customer ], a company incorporated in [ England ] under registered number [ company number ], whose registered office is at [ address ] (Customer); and [ Supplier ], a company incorporated in [ England ] under registered number [ company number ], whose registered office is at [ address ] (Supplier), Each of the Customer and the Supplier is a party and, together, the Customer and the Supplier are the parties. BACKGROUND The Customer intends to outsource the delivery and management of its [ describe function ] services to the Supplier. The Supplier is skilled in the design, development and implementation of [ describe function ] services and has accepted responsibility for providing and managing the relevant portion of the Customer’s functions. The Supplier has agreed to supply the Services to the Customer on the terms and conditions set out in this Agreement...
TMT
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