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Designing Law Firm Appraisal Forms: Competency-Based Frameworks, SMART Objectives, PDPs, Ratings and SRA Continuing Competence (England and Wales)
PRACTICE NOTES
This Practice Note offers guidance on preparing an appraisal form that can be used to evaluate and review an individual’s performance against both objectives and core skills (competencies). It supports assessment against goals and the core capabilities needed to deliver them. Why are appraisals important? An effective performance management process typically focuses on the following: aligning your workforce closely with the strategic aims of the business improving overall employee performance supporting employee development and ongoing retention driving improved overall business results Creating a competency based appraisal process It is important to recognise the appraisal form is not a script to be followed slavishly, but a tool that underpins and steers the conversation and creates a structure for capturing what was discussed. The dialogue matters more than the paperwork. Competencies describe the behaviours employees require to carry out a role to a high standard. They concern how objectives are
Practice Management

163 Contributions by OnLive Learning Experts

Step-by-step organisational change checklist for legal teams: impetus, champions, planning, contingency and momentum
CHECKLISTS
This checklist helps you to manage change within your organisation. It provides a list of suggested steps to work through for each planned change, along with questions to consider for each one. Managing change—suggested steps Key considerations Create impetus Do you have a clear and pressing case to act right now? Is this rationale widely and clearly understood? Can you express this case with facts, data, and numbers? Have you trialled your proposed message with other people? Build your champions Who will act as your executive sponsor? How involved will they be? Who in your team
Practice Management
DMAIC efficiency improvement for legal departments and law firms: workflow and supporting precedents
FLOWCHARTS
Does the business maintain a due diligence policy that covers every party to a commercial relationship, including the company’s supply chain, agents, joint ventures, intermediaries, or any comparable or similar arrangement? Has this policy been rolled out and properly enforced in all of the markets in which the company trades and operates? See Precedent: Anti‑bribery and corruption policy The company must know who it is engaging with to carry out an effective risk assessment. It should use a due diligence information form that the contracting party completes and signs, so the due diligence information supplied can be reviewed and assessed by the company...
Local Government
Process improvement for law firms—flowchart with precedents: waste and VOC analysis, process mapping, RACI, data collection, root cause prioritisation, business case, firm-wide implementation, and measuring success
FLOWCHARTS
This flowchart explains the steps for resolving disputes pursuant to clause 20 of the FIDIC Contracts, Red, Yellow and Silver Books (pre-2017 editions)...
Practice Management
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