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United Kingdom
Key definition
Use definition

What does Use mean? In legal practice, Use describes any act of dealing with information, materials, works, data or technology. It is usually a contractual umbrella term capturing a broad range of actions, commonly including to distribute, disclose, store, use, analyse, copy, reproduce, extract, modify or adapt, whether in whole or in part. Use is not generally fixed by statute; its scope turns on the wording of the relevant agreement and context. That said, it intersects with specific legal regimes. In intellectual property, “use” of a trade mark in the course of trade (UK Trade Marks Act 1994; Irish Trade Marks Act 1996) and the...

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UK insurtech: evolution, underwriting and claims innovations, FCA/PRA regulation, distribution models, and practical guidance for insurance lawyers and advisers

Practice notes
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Introduction and evolution of insurtech

Insurtech-what is it and why does it matter?

Insurtech refers to deploying technology across the insurance value chain in inventive ways. Challenging the incumbent market, it has reshaped underwriting, distribution, claims and administration by offering accessible tools that enhance delivery of insurance services and/or connect with new customers.

Once peripheral to board agendas in the incumbent space, it is now recognised across stakeholders that insurtech has a significant role in the evolution of insurance services. This Practice Note reviews insurtech’s evolution and its impact on the sector. It also considers emerging technologies and the UK regulatory landscape, with practical guidance for those operating in the insurtech space.

The evolution of insurtech-2010 to 2020

Insurtech in the early to mid-2010s arose from key technological shifts. Often seen as springing from fintech and the push for better customer experiences, its rise was driven by abundant big data and stronger analytics, alongside changing customer expectations, allowing insurtech to thrive. By leveraging data, insurers have been able to...

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Charlotte Gregory
Charlotte Gregory

Charlotte is a commercially minded Partner who advises a variety of financial services businesses on critical projects. She particularly advises InsurTech and FinTech start-ups and scale-ups, as well as insurers, brokers, Managing General Agents (MGAs) and financial broking houses in more traditional markets. Her work involves regulatory compliance, conduct, product design, policy drafting and interpretation, and FCA enforcement matters. Recent work examples include: ·       Drafting multiple delegated underwriting agreements for a large insurtech group.·       Advice to a multi-national InsurTech on insurance product design and regulatory outcomes.·       Advising on drafting of policy wordings with a particular tech focus.·       Consideration of regulatory overlay on business model for FinTech benefits platform provider.·       Providing training and advice on SMCR implementation to various businesses.·       Advising on regulated and unregulated structure for a particular financial product.·       Advice on the application of cryptoasset regulations to UK...

Web page updated on 28/05/2026

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