Jurisdiction(s):
European Union

EU Air Passenger Rights: compensation, care, re-routing, PRM assistance and baggage liability - key regulations, CJEU case law, 2024 Commission guidelines, enforcement and 2025-26 reform proposals

Published by a LexisNexis EU Law expert

Practice notes

This Practice Note provides an overview of air passenger rights in the EU.

It outlines EU guidance on essential definitions, overarching principles, principal obligations, and the mechanisms for enforcing air passenger rights. The Note explains what travellers may expect when their journey is disrupted, covering:

flight cancellation
delay
denied boarding
lost baggage

It also offers guidance on the legislation applicable to passengers with reduced mobility within the EU, outlining the framework and scope thereof...

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Kathryn Ward

DLA Piper

Kathryn has great knowledge in post accident legal liability, and has particular experience in handling the legal aftermath of major air accidents on behalf of airlines, operators, product manufacturers and MROs. She also regularly represents airports and ground handlers in claims involving IATA standard ground handling agreements or otherwise. In addition, Kathryn is regularly instructed in the field of general aviation and on insurance coverage. In a commercial context, Kathryn represents carriers and aviation service providers in contractual disputes and advises on issues surrounding aircraft ownership, leasing and re-possession.Kathryn defends numerous carriers in passenger claims brought against them based on the Montreal Convention 1999, EU Regulation 261/04 and EU Regulation 1107/06. She advises on the bulk handling of passenger claims, enforcement action by regulatory bodies such as the CAA and has particular experience in representing carriers in claims in the English Court of Appeal and...

Web page updated on 21/05/2026

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