Jurisdiction(s):
United Kingdom

Related legal acts

Key definition

Goods definition

What does Goods mean? In legal practice, goods are tangible, movable items that are bought, sold, supplied or hired under commercial or consumer contracts. Across the UK and Ireland, legislation defines the term: the Sale of Goods Act 1979 (England & Wales and Scotland), the Sale of Goods Act (Northern Ireland) 1979, and in Ireland the Sale of Goods Act 1893 as amended by the 1980 Act. Broadly, goods comprise all personal chattels (in Scotland, all corporeal moveables) other than money and things in action. The statutory definition includes emblements and industrial growing crops, and items attached to or forming part of land...

UK Consumer Rights Act 2015: practitioner summary of consumer rights (goods, digital content and services), unfair terms, liability limits, enforcement (including DMCCA 2024), CMA guidance, letting agents and secondary ticketing

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Practice notes

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This Practice Note outlines the Consumer Rights Act 2015 (CRA 2015). The CRA 2015 sets out consumer rights and remedies for Goods, Digital content and services, and overhauled the law on unfair terms in consumer contracts. It explores the Act’s aims, key definitions, Controls on limiting or excluding liability, and the framework for assessing unfair terms in consumer contracts set out within it. It also briefly addresses the reform of enforcement powers, the expansion of civil remedies, and consumer collective actions for anti-competitive behaviour under the CRA 2015, alongside provisions relating to letting agents and secondary ticketing.

Background to the CRA 2015

The CRA 2015 received Royal Assent on 26 March 2015 and marked a major overhaul and rationalisation of consumer law in the UK. In particular, it covers consumer rights and remedies for the sale of goods and the supply of services and digital content, and updates the law on unfair terms in consumer contracts. In addition, it introduced changes to the enforcement of consumer law. The CRA 2015 came into force on 1 October 2015...

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Web page updated on 21/05/2026

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