Jurisdiction(s):
United Kingdom

Key definition

Outcomes definition

What does Outcomes mean? In legal practice, “outcomes” describes the results a firm or lawyer must achieve—such as acting in clients’ best interests, safeguarding confidentiality and upholding the rule of law—to evidence effective compliance and protection of clients and the public. In England and Wales, outcomes had a specific regulatory meaning under the Solicitors Regulation Authority (SRA) Handbook 2011’s Outcomes‑Focused Regulation (OFR): each chapter of the sra code of conduct set mandatory outcomes, supported by indicative behaviours. Since 25 November 2019, the SRA Standards and Regulations (including the SRA Codes of conduct for Solicitors and for Firms) no longer list “outcomes”; they prescribe...

Designing an evidence‑led in‑house legal strategy: align with business, prove value, prioritise work, and build a high‑performing team

Published by a LexisNexis In-house Advisor expert

Practice notes

This Practice Note sets out advice for shaping a persuasive strategy and ensuring it sits alongside and supports the wider business strategy, vision and culture. It explains who to involve, which tools to employ, and the form expected Outcomes could take in practice.

What is legal strategy and why does it matter?

An in-house legal function needs a future-focused plan that brings its resources, capabilities and activities into line with the broader business strategy. A legal team strategy is separate from legal operations (the delivery of legal work), risk management (spotting and reducing legal risks), and compliance (meeting laws and regulations), yet it both draws on and influences those parts of the function.

Three core factors frame why an in-house team requires a strategic management approach:

Today’s business choices typically rely on advanced analysis of metrics—financial, risk, market and trend data—yet little of this exists to evidence the value of legal services. Accordingly, General Counsel urgently need to secure robust data that proves the in-house function’s value and impact
There is a growing volume of tasks and...

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Web page updated on 21/05/2026

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