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Key definition
Credit hire definition

What does Credit hire mean? Credit hire describes the provision of a replacement vehicle to a non‑fault motorist after a road traffic accident, supplied on credit with no upfront payment, on terms that the hire charges are later pursued from the at‑fault insurer as part of the damages claim. The term is not defined by statute; it is a descriptive expression shaped by case law (particularly in England and Wales) and market practice (including the ABI General Terms of Agreement). Arrangements are typically made through a credit hire organisation (CHO). To recover charges, the claimant must show: (1) need for a broadly comparable vehicle; (2)...

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Credit hire in England and Wales: enforceability and cancellation, proving need and mitigation (including courtesy offers), and QOCS non-party costs exposure for claimants and credit hire companies

Practice notes
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Enforceability of contracts

Certain Credit hire contracts have been open to challenge as unenforceable when the hire company has not adhered to specific rules, whether relating to the contract’s terms or required formal steps. If a contract is unenforceable against the Hirer, the consequence is that the hirer is treated as having sustained no loss and cannot recover.

Consumer Credit Act and exempt agreements

The House of Lords in Dimond v Lovell confirmed that these hire arrangements amount to credit agreements and fall within the Consumer Credit Act 1974 (CCA 1974), as modified by the Consumer Credit Act 2006, unless their terms satisfy the criteria for exemption. Where an agreement is not exempt and so is regulated, it will probably be classed as improperly executed under CCA 1974, s 61(1)(a), because it omits the ‘total cash price for the services’ at that point. However, the Court of Appeal in Clark v Tull (trading as Ardington Electrical Services) held that where the contract calls for no more than four payments and restricts the hire term to a maximum of 12 months, it...

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Andrew Wilson
Andrew Wilson

Andrew has more than 25 years’ experience of working in the fields of personal injury and occupational disease litigation, acting for both claimants and defendants. He trained at L Bingham & Co, gaining early experience in a number of important high profile claims involving the MIB. During the 1990s Andrew worked at Hextalls and then Kennedys, predominantly for defendants across a range of motor, employers’ liability and public liability matters many of which involved serious injuries or death. More recently, he has dealt with cases for claimants who have suffered serious injuries or occupational disease. He was a partner in a large specialist practice. He has provided seminars to solicitors and other legal professionals both for an external conference company and in house on the workings of the Civil Procedure Rules in the context of personal injury claims, amongst other...

Web page updated on 21/05/2026

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