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Rolling out competency frameworks: a practical training guide for law firms and in-house legal teams

Practice notes
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Competency frameworks are frequently met with a fair dose of scepticism, yet coupling the roll out with a training programme allows delegates to ask questions, delve into the framework, and see how it shapes their role. This Practice Note walks you through the steps for putting a training programme in place to underpin the roll out of a competency framework. It covers:

  • why training is required
  • who the training needs to be targeted at
  • what the content of the courses should be
  • how the training should be delivered
  • the timing of the training delivery
  • feedback on training and support

Why is training required?

As noted, competency frameworks can be dismissed as ‘just another management fad’. The core problem is that many people fail to spot the link between their role, the framework, and the aims of the organisation/department. A well‑run course helps participants get to grips with the framework in a safe, informal environment. Training also opens space for concerns to be aired—when any new initiative lands, ‘venting spleen’ is a normal response, and courses often present the perfect moment for that...

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Web page updated on 21/05/2026

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