Jurisdiction(s):
United Kingdom

Related legal acts

Key definition

Flexible working definition

What does Flexible working mean? Flexible working describes working arrangements that vary where, when or how work is done to meet business and employee needs. Typical models include part‑time work; job sharing; term‑time or seasonal schedules; flexitime; compressed or staggered hours; annualised hours; and home, remote or hybrid working. Across the UK and Ireland the phrase is descriptive rather than a single legal status. In England & Wales and Scotland, employees have a statutory right to request flexible working under the Employment Rights Act 1996 (as amended), applied with the Acas Code of Practice. It is a right to request, not to obtain: employers must handle...

Right to Request Flexible Working: Statutory Scheme, April 2024 Reforms, Acas Code, Employer Duties, Refusal Grounds and Claims (England, Wales and Scotland)

Published by a LexisNexis Employment expert

Practice notes

Under section 80F of the Employment Rights Act 1996 (ERA 1996), an employee has a statutory entitlement to ask their employer to make defined changes to their contract terms (ie to submit a Flexible working request). The core elements of this entitlement are outlined below. The statutory framework for flexible working is contained in sections 80F to 80I of the ERA 1996 and the Flexible Working Regulations 2014, SI 2014/1398. On 6 April 2024, a series of reforms took effect to broaden opportunities for flexible working. These are summarised in Changes to the statutory scheme in force from 6 April 2024, below. The statutory scheme is supported by the Acas Code of Practice on requests for flexible working (Acas flexible working Code), which took effect on 6 April 2024, together with Acas non-statutory advice. For further information, see Acas Code of Practice and guidance, below.

This Practice Note covers:

the statutory framework for making, and responding to, a request for flexible working
the legal and practical considerations for the employer in dealing with a request
the various reasons why employees...

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Web page updated on 21/05/2026

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