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Freedom of Information Act 2000 compliance flowchart: receiving, validating and costing requests; fees; held information; exemptions; public interest test; responding within 20 working days

Flowcharts
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In brief

The deadline for handling a freedom of information request is 20 working days, although in certain limited circumstances this period can be extended.

Upon receipt of a request, an authority should:

  • carefully log the exact date the request arrived
  • check that the request is valid
  • determine whether it holds information matching the description provided in the request
  • estimate the likely cost of complying
  • decide whether to levy a fee
  • assess whether any exemptions apply
  • issue a response to the applicant within the deadline

For guidance on the freedom of information regime generally, see Practice Notes:

  • Introduction to freedom of information
  • Who is subject to the freedom of information regime

For an overview of the whole process click here to view or print a separate PDF version...

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Web page updated on 26/05/2026

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