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Managing Remote Legal Teams: Communication, Flexible Working, Outcomes-Focused Management, SMART Goals, Supervision and Wellbeing

Practice notes
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Many managers worry about leading teams they do not see face to face on a regular basis, yet countless success stories show that remote teams can deliver very high levels of productivity. In short, not seeing people every day does not prevent strong performance. What follows highlights the key areas to focus on.

This Practice Note looks at:

  • getting the basics right
  • finding the right balance for keeping in touch
  • building team bonds
  • agreeing a flexible way of working
  • managing by task rather than time
  • setting goals and measuring outcomes
  • supervision versus micro-management
  • points to consider when running virtual one-to-ones (121s) or handling difficult conversations, and
  • agreeing suitable boundaries

Getting the basics right

The most common mistake many managers make when managing remote teams is the belief that it is the same as leading a group who work side by side in the same office environment. It is not the same. The encouraging news is that you can draw on many transferable skills, such as goal-setting and coaching, but there is also a broader set of considerations you will need to keep in mind as well. Success hinges on blending proven management techniques with adjustments suited to working apart...

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Beth Pipe
Beth Pipe , FCIPD

Beth is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has spent over 25 years specialising in Learning and Development. During that time she has worked across a broad variety of different industries and has, for the past 15 years, worked closely with a number of well known law firms; this has involved putting in to place systems and structures to encourage, enable and track the effectiveness of learning activities. Adept at face to face course delivery, and always enjoying excellent feedback, Beth is also accomplished at online delivery and created OnLive Learning in response to the challenges presented by the 2020 Covid-19 restrictions.Beth has written extensively for LexisNexis on subjects such as Performance Management, Managing Change and Stress Management. Away from her training delivery she is a published author writing about local history, hiking, wildlife and the outdoors and is...

Web page updated on 21/05/2026

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