Jurisdiction(s):
United Kingdom

Key definition

Use definition

What does Use mean? In legal practice, Use describes any act of dealing with information, materials, works, data or technology. It is usually a contractual umbrella term capturing a broad range of actions, commonly including to distribute, disclose, store, use, analyse, copy, reproduce, extract, modify or adapt, whether in whole or in part. Use is not generally fixed by statute; its scope turns on the wording of the relevant agreement and context. That said, it intersects with specific legal regimes. In intellectual property, “use” of a trade mark in the course of trade (UK Trade Marks Act 1994; Irish Trade Marks Act 1996) and the...

Building the business case for L&D in in-house legal teams: identifying the training gap, full costs, ROI/ROE, presentation and evaluation

Published by a LexisNexis In-house Advisor expert

Practice notes

Learning and development (L&D) is a major outlay for every organisation. Given the breadth of possible options available, you must set out a robust business case for planned L&D initiatives to evidence their impact on the bottom line. Doing so helps secure upfront Investment and prove continuing value to the organisation over time. Every L&D intervention must align tightly with corporate objectives to justify any expenditure.

The challenges of building a business case for L&D

The main difficulty is that, although L&D costs are usually simple to quantify, the benefits or ultimate return are often hard to pin down and attribute. When outcomes are poor, lack of training is an easy target, but when things are going well it becomes difficult to show precisely what training has delivered. It is therefore essential to identify the potential L&D Contribution before commissioning any training, and to measure, record and account for the actual contribution afterwards.

Building a business case

There are three key steps to building a business case. These ensure clarity and accountability throughout the process:

collect the relevant information and evidence
present the information clearly and convincingly
evaluate and measure the actual return rigorously and consistently

See Precedent: In-house lawyers—Business...

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Beth Pipe , FCIPD

OnLive Learning

Beth is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has spent over 25 years specialising in Learning and Development. During that time she has worked across a broad variety of different industries and has, for the past 15 years, worked closely with a number of well known law firms; this has involved putting in to place systems and structures to encourage, enable and track the effectiveness of learning activities. Adept at face to face course delivery, and always enjoying excellent feedback, Beth is also accomplished at online delivery and created OnLive Learning in response to the challenges presented by the 2020 Covid-19 restrictions.Beth has written extensively for LexisNexis on subjects such as Performance Management, Managing Change and Stress Management. Away from her training delivery she is a published author writing about local history, hiking, wildlife and the outdoors and is...

Web page updated on 21/05/2026

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