Jurisdiction(s):
United Kingdom

Pro-supplier IT Services Agreement Negotiation Playbook (England and Wales): Clause-by-clause drafting guidance with preferred and fallback positions

Published by a LexisNexis TMT expert

Practice notes

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This playbook sets out guidance on preparing and negotiating an agreement for the provision of IT services from a supplier‑favourable perspective. Within it you will find both a preferred position and, where necessary, a fallback stance for the clauses most frequently negotiated. That said, it cannot be expected to cover every potential point that might arise in the course of negotiating a specific agreement. It is designed for lawyers acting for the supplier, whether they are part of an in‑house legal team or practising in private practice. Users should tailor the playbook as required to address client‑specific issues and to ensure their client’s interests are fully protected. The degree of risk indicated in the playbook may vary depending on the client in question. For the template agreement on which this playbook is built, refer to Precedent: IT services agreement—pro‑supplier. Read this alongside Practice Note: Negotiation guide—IT contracts, which gives a broader discussion of key negotiation issues in IT contracts of various kinds and may suggest further fallback options as needed. Definitions referenced in the playbook are taken from Precedent: IT services agreement—pro‑supplier—consult that Precedent where the relevant definition is not set out in full in this playbook...

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Web page updated on 21/05/2026

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