UK consumer information obligations: comparative checklist of CCR 2013, PSR 2009 and E‑Commerce Regulations 2002, with precedence guidance, DMCCA 2024 interplay and B2B overlap

Published by a LexisNexis Commercial expert

Checklists

This Checklist

This Checklist presents a comparison table outlining the key consumer information obligations set out in:

the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 (CCR 2013)
the Provision of Services Regulations 2009, SI 2009/2999 (PSR 2009)
the Electronic Commerce (EC Directive) Regulations 2002, SI 2002/2013 (E-Commerce Regulations 2002)

As shown by the table below, numerous information duties in the PSR 2009 and the E-Commerce Regulations 2002 correspond with those in the CCR 2013. That said, both the PSR 2009 and the E-Commerce Regulations 2002 also set out further specific information requirements that traders must take into account where those rules apply, and this Checklist is designed to support traders in meeting their compliance obligations. The focus of this Checklist is the information requirements contained in the UK legislation listed above...

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Web page updated on 20/05/2026

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