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United Kingdom

Coaching models for lawyers: O Shaped, GROW, SMART, MAP, 5 Whys, positive goal setting and accountability

Published by a LexisNexis In-house Advisor expert

Practice notes

Coaching can be approached in numerous ways, with a range of tools available to help you gain the most from every session. Employing a varied mix of frameworks and techniques supports meaningful progress and structured dialogue; yet, since there is no absolute right or wrong, select whichever approach and/or tool(s) best fit your specific context.

In this Practice Note we will consider:

the O Shaped Lawyer concept
the GROW coaching model
setting SMART goals
the MAPS model and when it is most effective
how the ‘5 Whys’ method can assist
positive goal setting—what it means and why it is effective
using goals, markers, my part/and your part at the close of a session

For further reading on coaching, see Practice Notes: An introduction to coaching, Becoming a coaching manager and Coaching for coachees.

The O Shaped Lawyer

The O Shaped Lawyer concept was founded by Dan Kayne, a former General Counsel for Network Rail, and was created specifically to support the legal profession...

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Beth Pipe , FCIPD

OnLive Learning

Beth is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has spent over 25 years specialising in Learning and Development. During that time she has worked across a broad variety of different industries and has, for the past 15 years, worked closely with a number of well known law firms; this has involved putting in to place systems and structures to encourage, enable and track the effectiveness of learning activities. Adept at face to face course delivery, and always enjoying excellent feedback, Beth is also accomplished at online delivery and created OnLive Learning in response to the challenges presented by the 2020 Covid-19 restrictions.Beth has written extensively for LexisNexis on subjects such as Performance Management, Managing Change and Stress Management. Away from her training delivery she is a published author writing about local history, hiking, wildlife and the outdoors and is...

Web page updated on 21/05/2026

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