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Pre-action definition

What does Pre-action mean? Pre-action describes the stage before court proceedings are issued, when parties investigate the dispute, exchange information and attempt resolution. It is a descriptive expression rather than a statutory term, but in England and Wales it is structured by the Civil Procedure Rules via the Practice Direction – Pre-Action Conduct and Protocols and specific Pre-Action Protocols (for example, debt, clinical negligence, construction, professional negligence and media claims). Typical steps include a letter before claim/letter before action, an informed response, proportionate disclosure of key documents, obtaining early expert input where needed, considering ADR/mediation, and addressing limitation (often with a standstill agreement). The...

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Social Landlord Possession Claims: Pre-Action Protocol obligations, rent arrears procedures, ADR, mandatory grounds and court sanctions (England and Wales)

Practice notes
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This Practice Note summarises the reach and purpose of the pre-action Protocol for Possession Claims by Social Landlords (the Protocol), in force from 13 January 2020. It covers residential possession proceedings in England and Wales brought by social landlords (for example, local authorities and housing associations). It also outlines landlords’ duties to observe the Protocol, including how and when to make first contact with the tenant, circumstances in which proceedings must not be issued, and requirements for serving statutory notices. It further addresses the need to explore alternative dispute resolution (ADR), the mandatory grounds for possession, and the implications of non-compliance with the Protocol.

Scope

The Protocol applies to residential possession claims in England and Wales brought by social landlords, including:

  • a local authority, or
  • a housing association

Part 2 concerns claims based solely on rent arrears. Part 3 covers cases where the court’s power to defer possession is restricted and section 89(1) of the Housing Act 1980 (HA 1980) is engaged. The Protocol does not extend to claims relating to long leases...

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Web page updated on 21/05/2026

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Date [ date ] Parties [ name of Landlord ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Landlord) [ name of Tenant ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Tenant) [ [ name of Guarantor ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Guarantor) ] [ [ name of Mortgagee ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Mortgagee) ] Definitions Within this Deed, the terms below shall be interpreted as follows: [ Annual Rent • the annual sum reserved under the Lease; ] [ Insurance Rent • the Tenant’s share of the Landlord’s costs of insuring the Property (as set out in the Lease); ] Lease • the lease of the Property dated [ date ], entered into between (1) [ the Landlord OR [ name ...

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