UK product safety incidents and recalls: legal checklist on corrective actions, OPSS notifications and BSI PAS 7050/7100 alignment

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Checklists

Checklist

This Checklist outlines the key considerations when addressing a product liability or consumer safety issue that calls for corrective action, such as a product recall. When assessing corrective measures connected to a product liability or safety matter, it is prudent to consult the government-backed BSI standards—PAS 7050:2022, Bringing safe products to the market—Code of practice, and PAS 7100:2022, Product recall and other corrective actions—Code of practice. Although the guidance in the Codes is not legally binding, they are supported by the Office for Product Safety and Standards (OPSS)—OPSS/market surveillance authorities are likely to refer to the recommendations in the Codes when dealing with product safety issues.

Pinpoint the specific products implicated (and, if feasible, whether only particular batches or date codes are in scope) and confirm the jurisdictions to which the affected products were shipped
Activate the company’s Product Safety Incident Plan (PSIP), if one exists. See Precedent: Product safety incident plan (PSIP)
Identify all applicable laws (eg Sale of Goods Act 1979, Sale and Supply of Goods Act 1994, Consumer Protection Act 1987, General Product Safety Regulations 2005 SI 2005/1803, Consumer Rights Act 2015), and the relevant standards and codes of practice that apply...

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Kate Corby

Baker McKenzie

Kate Corby is a partner in Baker McKenzie’s Dispute Resolution team in London. Kate has substantial experience of representing clients in complex litigation and arbitration, with a focus on construction and engineering disputes. She also has significant experience in advising on product liability, safety and regulatory compliance. Kate is a member of the firm's EMEA Dispute Resolution Steering Committee, and various of the firm's diversity related working groups at a local and global level.Kate is ranked as a Next Generation Partner in Legal 500 UK, noted for her "strategic thinking”, as being “excellent, smart, focused and very adaptable” and "highly regarded". Kate has also been ranked in Chambers UK and described as an adviser "who has impressed both clients and peers. Sources say: "She has great business acumen in addition to great legal knowledge. This was a tremendous help in...

Joanne Redmond

Baker McKenzie

Jo is a senior associate in Baker McKenzie's Dispute Resolution team in London. Jo helps companies in a range of industries to resolve disputes, manage risk and deal with crises. This involves: • working with companies to resolve commercial disputes (often with an international element); • helping companies with product liability and safety issues (for example, helping companies to identify and manage risk, co-ordinating global product recalls and acting for companies in product liability litigation); • assisting companies on their engagement with public bodies and inquiries (for example, advising companies on how to influence and, if necessary, challenge public body decisions, advising on freedom of information issues and assisting companies on their involvement in inquiries and reviews). In Legal 500, Jo is: (i) described as "very impressive" and noted for having a "wonderful grasp of...

Web page updated on 20/05/2026

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