Jurisdiction(s):
European Union

European Accessibility Act (Directive (EU) 2019/882): scope, economic operator obligations, accessibility requirements and standards, exemptions, enforcement and compliance timeline for products and services

Published by a LexisNexis EU Law expert

Practice notes

Directive (EU) 2019/882, also known as the European Accessibility Act (the EAA)

Adopted across the EU in April 2019, this is a significant piece of legislation shaped by a marketplace increasingly seeking accessible products and services, and by a rising number of citizens with disabilities—a consequence of longer life spans. The EAA is grounded in the UN Convention on the Rights of Persons with Disabilities (UNCRPD), the first international, legally binding instrument to set minimum standards for the rights of disabled people. It sits within the Strategy for the Rights of Persons with Disabilities 2021–2030, which seeks to enhance the lives of persons with disabilities in Europe and worldwide, building on the European Disability Strategy 2010–2020. The EAA was initially proposed to complement Directive (EU) 2016/2102, the EU Web Accessibility (adopted in 2016 to make public-sector websites and mobile applications more accessible), and to harmonise EU standards to reduce barriers for developers of accessibility-related products and services. For more information, see Practice Note: Website accessibility in the EU. However, the Act’s scope stretches beyond web accessibility...

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Oliver Bray

RPC

Oliver is Senior Partner at RPC and a recognised specialist in commercial law. He has over 25 years' experience with particular expertise in commercial contracts, advertising and marketing, regulatory investigations/proceedings, data protection, consumer, intellectual property and digital.He is ranked in the Legal 500's "Hall of Fame" and "Top Ranked" by Chambers and Partners for both commercial and advertising/marketing.He works with some of the world's highest profile brands and digital platforms, providing advice on all aspects of their commercial operations and consumer engagement. He is the co-editor of the leading text book ‘Advertising Law and Regulation’ (Bloomsbury Professional).He is Chairman of the City of London Law Society Commercial Law Committee, a member of the Ad Law Group and an editorial board member of Digital Business Lawyer and Entertainment Law Review....

Hettie Homewood

RPC

A Senior Associate in RPC's Commercial, Technology & Outsourcing team, Hettie brings her expertise in advertising, marketing and consumer matters to clients in a variety of sectors, including household brands, retailers, tech businesses, and creative and media agencies. Hettie has worked within a wide range of industry sectors with a particular focus on consumer facing businesses and e-commerce. She brings a unique perspective to her practice, having worked extensively both in private practice and in-house, collaborating with stakeholders at all levels. Putting her clients' individual desired outcomes at the heart of her approach to drafting, negotiating and advising on commercial and consumer regulatory matters, Hettie is able to cut through the legalese to deliver targeted and pragmatic legal solutions....

Web page updated on 21/05/2026

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