Jurisdiction(s):
United Kingdom

Key definition

Flexible working definition

What does Flexible working mean? Flexible working describes working arrangements that vary where, when or how work is done to meet business and employee needs. Typical models include part‑time work; job sharing; term‑time or seasonal schedules; flexitime; compressed or staggered hours; annualised hours; and home, remote or hybrid working. Across the UK and Ireland the phrase is descriptive rather than a single legal status. In England & Wales and Scotland, employees have a statutory right to request flexible working under the Employment Rights Act 1996 (as amended), applied with the Acas Code of Practice. It is a right to request, not to obtain: employers must handle...

Resourcing the in-house legal function: evaluating law firms, managed services and outsourcing; building the business case and using data to allocate business-as-usual, project and strategic work

Published by a LexisNexis Practice Compliance expert

Practice notes

This Practice Note explains how in-house legal teams can benefit by exploring alternative resourcing models. It focuses on understanding different service models and the reasons for looking beyond traditional law firms.

External resourcing—what are the options?

Shifting workload peaks, the ongoing need to show value, and changing attitudes to flexible working are altering how in-house teams distribute their matters.

The law firm model

Often, a project demands rapid expansion followed by swift dissolution. Because internal capacity can be inelastic, work is passed to external law firms for the life of the project—an expensive path. Could firms deliver certain work more cost-effectively by rethinking overheads—for example, a budget option with teams located away from premium city offices? Many organisations stay with law firms for perceived ‘corporate memory’. The difficulty in moving is helping a new provider grasp the business. Yet that memory usually sits with individuals at the firm rather than the institution itself...

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Web page updated on 21/05/2026

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