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EU website and mobile app accessibility: public sector obligations, exemptions and standards, with overviews of the European Accessibility Act and Digital Services Act

Published by a LexisNexis EU Law expert
Practice notes
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Every website should be accessible, particularly to people with disabilities.

  • Access to websites is regulated by Directive (EU) 2016/2102 on the accessibility of websites and mobile apps of public sector bodies, the EU Web Accessibility Directive.
  • Firms operating in the EU should also assess whether Directive (EU) 2019/882, the European Accessibility Act, applies; it has a wider scope than the EU Web Accessibility Directive and covers products and services introduced to the market after 28 June 2025. See below for more, alongside Practice Note: The European Accessibility Act.
  • Regulation (EU) 2022/2065, the EU Digital Services Act (EU DSA), foresees EU-level codes of conduct so that in-scope service providers offer accessible services. Further information appears below, together with Practice Note: The EU Digital Services Act.

This Practice Note mainly highlights relevant EU rules and guidance on web accessibility. For information on UK requirements, see Practice Note: Website accessibility.

The EU Web Accessibility Directive-requirements for the public sector

The EU Web Accessibility Directive

The EU Web Accessibility Directive came into force on 22 December 2016 with the aim of ensuring the accessibility of websites and mobile apps...

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Web page updated on 21/05/2026

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