Checklist for negotiating and drafting website hosting agreements: services, SLAs, pricing, IP, content, data protection, security and termination (England and Wales)

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Checklists

Checklist

This Checklist flags the principal issues commonly faced when negotiating and preparing website hosting agreements. See also Precedent: Website hosting agreement—pro-customer. Where appropriate, it can serve as the starting point for a straightforward, non-binding heads of terms; for guidance, see Precedent: Heads of terms—commercial contracts. As you work through, use a third column to log observations or comments...

Parties

☐ Verify each party’s legal status and identify any third parties (such as group affiliates) who may benefit from the agreement.
☐ Where a single provider hosts multiple sites for an affiliated group, establish which group company controls each site operationally and legally.
☐ Decide whether the provider owes liability to every group entity, or if contractual dealings will be managed centrally (e.g. by a parent acting for its affiliates).
☐ Confirm if the provider must collaborate with any other third parties supplying systems or services to the customer.

Commencement and duration

☐ Confirm the intended commencement/effective date.
☐ Specify the length of the hosting term...

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Web page updated on 20/05/2026

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