Online B2C goods supply terms: UK drafting and compliance checklist (CRA 2015, CCR 2013, DMCCA 2024) covering fairness, transparency, information, e-commerce and data protection

Published by a LexisNexis Commercial expert

Checklists

This Checklist outlines the core considerations when creating or updating online terms and conditions for supplying goods to consumers. It is aimed at lawyers seeking to confirm that those terms comply with consumer protection legislation and any related guidance...

Use this Checklist in conjunction with:

Key consumer information requirements—checklist
Information requirements under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013—checklist
Consumer cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013—Goods—Flowchart
General information to be disclosed by e-commerce websites—checklist
Drafting consumer contracts—checklist

For a discussion of the principal legal issues when designing and developing a business-to-consumer (B2C) e-commerce website for trading with consumers, see Practice Note: Business to consumer e-commerce—legal issues...

Introduction

Businesses that trade with consumers face more demanding legislative requirements and must therefore scrutinise their terms and conditions, as well as their marketing materials...

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Web page updated on 20/05/2026

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