Basic frame relay is a legacy packet‑switched telecommunications service commonly specified in UK and Irish telecoms contracts to link customer sites over a provider’s public electronic communications network. It carries signalling and user
data in frames that the network routes over permanent virtual circuits (PVCs), identified by Data Link Connection Identifiers (DLCIs) embedded in the frames.
The term is not defined in legislation or case law; it is an industry description used consistently across England & Wales, Scotland, Northern Ireland and Ireland in procurement documents, outsourcing agreements and service level agreements (SLAs).
Key legal and contractual features include: layer‑2 carriage; PVC provisioning, modification and cessation; a committed information rate (CIR) with possible excess burst (EIR); discard‑eligible traffic above CIR; limited quality‑of‑service controls; and a demarcation point at the network termination/CPE. SLAs typically measure availability, repair times, latency and throughput to the CIR. Security (including encryption) is not inherent and is usually a customer responsibility.
Although largely superseded by MPLS, Ethernet and IP‑VPN services, basic frame relay may persist in legacy agreements and migration clauses, raising issues around replacement services, resilience, pricing, and early termination.