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Call barring meaning
What does Call barring mean?
A facility that prevents calls being made to, or received from, specified telephone numbers or defined number ranges. In practice, call barring is used in telecoms contracts and enterprise telephony to restrict outgoing calls to premium rate, international or other high‑risk/chargeable destinations, and to block incoming nuisance or fraudulent calls. It is a descriptive industry term rather than a term defined in statute or case law, but UK (Ofcom) and Irish (ComReg) user‑protection rules recognise call‑barring facilities and require providers in certain contexts to make selective call barring available to end‑users.
Key legal and practical features include:
- Applied by the communications provider or configured on customer equipment (e.g., PBX, mobile devices).
- May cover outgoing or incoming calls, and whole categories by number range or specified numbers.
- Used for fraud prevention, spend controls, credit‑risk management and safeguarding.
Usage and effect are broadly consistent across England & Wales, Scotland, Northern Ireland and Ireland.
Contractual terms should state what is barred, default settings, how barring can be enabled or lifted, any charges, and residual access (for example, whether emergency calls to 999/112 remain available). Where call barring is in place, the barred numbers or ranges cannot be dialled.
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