A correspondent
agreement is a carrier-to-carrier telecommunications contract under which an overseas network operator agrees to accept and terminate international traffic (typically voice calls) that originates on the UK or Irish operator's network, and, in reciprocal deals, to deliver return traffic. It is an industry/contractual expression rather than a defined term in UK or Irish legislation or case law, and usage is broadly consistent across England & Wales, Scotland, Northern Ireland and Ireland.
Core provisions cover: routing and service-quality measures; calling line identification (CLI) presentation; fraud-prevention (for example, Wangiri/artificial inflation of traffic) and spam controls; pricing and settlement (per-minute accounting or wholesale termination rates), currency, tax and credit/security; traffic measurement and reporting; dispute resolution and governing law; and compliance with telecommunications regulation (for example, Ofcom General Conditions, ComReg requirements), lawful intercept/retention and data protection.
Correspondent agreements are commonly bilateral and may sit alongside, or be incorporated into, broader interconnection or wholesale voice agreements. They support TDM and VoIP/IPX interconnection. Their practical significance lies in enabling international call termination where an operator lacks a direct in-country presence, managing cost and quality, and allocating regulatory and operational risk.