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Fax preference service meaning

What does Fax preference service mean?
An industry-run opt-out register used in legal and compliance practice to screen numbers before sending direct marketing by fax. In the UK, the Fax preference Service is operated by the Data & Marketing Association (DMA, formerly the Direct Marketing Association) and functions similarly to the Telephone Preference Service. Under the UK Privacy and Electronic Communications Regulations 2003 (PECR), it is unlawful to send unsolicited marketing faxes to individual subscribers without prior consent, and to send marketing faxes to any subscriber (including corporates) that has objected—whether directly to the sender or by registration with the Fax Preference Service. Organisations that “send or instigate” marketing faxes must therefore check the register and maintain their own suppression lists. The ICO enforces PECR and can issue enforcement notices and monetary penalties for breaches. Practice and effect are consistent across England & Wales, Scotland and Northern Ireland. In Ireland, there is no equivalent central fax preference register. The ePrivacy Regulations 2011 (as amended) require prior consent for natural persons and respect for objections by corporate subscribers; compliance relies on consent records and internal do-not-fax lists. Despite declining fax use, these duties remain.
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View the related Practice Notes about Fax preference service

PRACTICE NOTES
UK direct marketing compliance under UK GDPR and PECR: postal, telephone and electronic mail, consent and soft opt-in, TPS/CTPS/MPS screening, suppression lists, profiling and record-keeping

This Practice Note This Practice Note offers practical advice on direct marketing, with an emphasis on meeting the requirements of the United Kingdom General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR 2003). It addresses telephone and postal marketing, email activity, and other forms of electronic mail marketing. It also clarifies when checks against the Mailing Preference Service (MPS) or the Telephone Preference Service (TPS) are necessary. Drawing on ICO direction, it considers service messages, refer-a-friend promotions, regulatory communications, market research (including ‘sugging’—selling under the guise of research), tracking pixels, marketing databases, suppression lists and preference centres. The core difficulty with direct marketing is working out how the UK GDPR and PECR 2003 interlock; what you may do depends on your chosen tactics and the audience you are targeting. For a quick guide to whether consent is needed, see: Direct marketing decision tree—email and other electronic mail marketing—data protection Direct marketing decision tree—live telephone calls—data protection...

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