Powered by Lexis+®
CASE STUDY

“LexisPSL and the other Lexis solutions support our business in exactly the way we want. They enable us to quickly turn around work and deliver the best possible service to our clients.”

SBP Law

Access all documents on Internet content provider

Internet content provider meaning

What does Internet content provider mean?
An internet content provider is a person or organisation that creates, curates or makes information, media or services available to users online, whether free of charge or for payment. In legal practice this is a descriptive term, not usually defined in legislation or case law. Related statutes use terms such as “service provider” or “information society service” (UK Electronic Commerce (EC Directive) Regulations 2002; Ireland’s 2003 Regulations), “operator of a website” (Defamation Act 2013, England and Wales), and “intermediary service”, “hosting service” or “online platform” (EU Digital Services Act, applying in Ireland). Legal significance typically turns on role: - Defamation and publication: potential publisher liability; website operator defence in England and Wales (Defamation Act 2013, s.5); different regimes in Scotland (Defamation and Malicious Publication (Scotland) Act 2021) and Northern Ireland (common law). - Intermediary liability: safe harbours for mere conduit, caching and hosting (UK 2002 Regulations; EU DSA regime in Ireland), usually tied to notice-and-takedown. - Intellectual property: risks of infringement, injunctions and content removal. - Consumer/e‑commerce: information duties and distance selling rules. - Data protection: often a controller or joint controller under the UK GDPR/GDPR. - Online safety: UK Online Safety Act 2023; Ireland’s Online Safety and Media Regulation Act 2022...
Speed up all aspects of your legal work with tools that help you to work faster and smarter. Win cases, close deals and grow your business–all whilst saving time and reducing risk.

View the related Checklists about Internet content provider

CHECKLISTS
Checklist for negotiating and drafting website hosting agreements: services, SLAs, pricing, IP, content, data protection, security and termination (England and Wales)

Checklist This Checklist flags the principal issues commonly faced when negotiating and preparing website hosting agreements. See also Precedent: Website hosting agreement—pro-customer. Where appropriate, it can serve as the starting point for a straightforward, non-binding heads of terms; for guidance, see Precedent: Heads of terms—commercial contracts. As you work through, use a third column to log observations or comments... Parties ☐ Verify each party’s legal status and identify any third parties (such as group affiliates) who may benefit from the agreement. ☐ Where a single provider hosts multiple sites for an affiliated group, establish which group company controls each site operationally and legally. ☐ Decide whether the provider owes liability to every group entity, or if contractual dealings will be managed centrally (e.g. by a parent acting for its affiliates). ☐ Confirm if the provider must collaborate with any other third parties supplying systems or services to the customer. Commencement and duration ☐ Confirm the intended...

Read More Right Arrow

View the related News about Internet content provider

NEWS
TMT weekly highlights: UK–Australia AI security partnership; self-driving pilots; NIS2 templates; Ofcom Online Safety Act enforcement; trade mark and defamation judgments; EU 2 GHz MSS reform; ASA rulings.

In this issue: New technologies Information technology Internet Media Advertising, marketing and sponsorship Reputation management Telecommunications LexTalk®TMT: a Lexis®Nexis community Daily and weekly news alerts New and updated content Dates for your diary Trackers Useful information New technologies DSIT announces UK-Australia AI security partnership The Department for Science, Innovation and Technology (DSIT) says the UK AI Security Institute (AISI) and its Australian counterpart have signed a memorandum of understanding to deepen co-operation on AI safety and security risks. The arrangement will see both AISIs exchange insights on frontier AI capabilities, work jointly on research into emerging risks, and shape best practices for testing and evaluating AI systems. It also envisages staff secondments between the institutes to strengthen day-to-day collaboration. See: LNB News 26/05/2026 41. DfT opens applications for operators to join self-driving vehicle pilot scheme The Department for Transport (DfT) has opened applications for operators to take part...

Read More Right Arrow
NEWS
TMT regulatory update — UK and EU: Online Safety Act and AI, Automated Vehicles Act commencement, DUAA 2025 changes, advertising restrictions, Ofcom enforcement, telecoms market review (8 January 2026)

In this issue: New technologies Information technology Internet Data protection Media Advertising, marketing and sponsorship Telecommunications LexTalk®TMT: a Lexis®Nexis community Daily and weekly news alerts New and updated content Dates for your diary Trackers Useful information New technologies Automated Vehicles Act 2024 (Commencement No 1) Regulations 2025 SI 2025/1339: These Regulations bring specified parts and provisions of the Automated Vehicles Act 2024 (AVA 2024) into force on 1 January 2026. See: LNB News 18/12/2025 18. Ofcom sets out how AI chatbots are overseen under the UK Online Safety Act: Ofcom has released a guide on the application of the Online Safety Act 2023 (OSA 2023) to AI chatbots, detailing when chatbot service providers must evaluate and mitigate risks to users, with particular focus on children. It also clarifies which categories of online service fall within scope, explains where chatbots sit under the Act, describes how AI-generated material is...

Read More Right Arrow
NEWS
UK and EU TMT legal update: AI misuse in court; DUAA 2025; CMA proposes SMS for Google Search; Ofcom procedures; BBC v Perplexity; DSA minors guidance; EMFA safeguards; ASA rulings

In this issue: New technologies Internet Data protection Media Advertising, marketing and sponsorship LexTalk®International Trade: a Lexis®Nexis community Daily and weekly news alerts New and updated content Dates for your diary Trackers Useful information New technologies Misuse of AI in court and the consequences (Ayinde v Haringey & Al-Haroun v Qatar National Bank) In Ayinde v Haringey London Borough Council; Al-Haroun v Qatar National Bank QPSC [2025] EWHC 1383 (Admin), the Divisional Court considered the fallout from improper deployment of AI in litigation. Triggered by two references concerning proven or suspected use of generative AI by lawyers, the court relied on its inherent powers to police duties owed to the court (the Hamid jurisdiction). The judgment offers essential direction to practitioners on their obligations when using AI, both to the court and to their professional regulators. It also identifies likely consequences for misuse of AI, including public reprimand, striking out and adverse...

Read More Right Arrow

View the related Practice Notes about Internet content provider

PRACTICE NOTES
UK website compliance: legal requirements on disclosures, e-commerce, consumer contracts, data protection and cookies, accessibility, cyber security, online safety, advertising, payments, platform liability, IP and cross-border rules

Consideration of electronic data interchange (EDI) frameworks, blockchain, smart contracts, or sector‑specific legislation or regulation, including regimes for financial services, intermediation services, or online auctions, falls outside the scope of this Practice Note. For a primer on EDI and smart contracts, see Practice Notes: Business to business e‑commerce—introduction and Smart legal contracts. For blockchain guidance, refer to Blockchain—overview and Practice Note: Blockchain—key legal and regulatory issues. The type and functionality of the website A website’s compliance obligations and the rules that apply will vary according to the kind of site in question and its intended functionality or aim and audience. As an initial step, the site operator should determine, early on, the nature of the proposed site and the planned extent of its functionality. For example, consider the following questions: will the site be an ‘information only’ destination? will it operate as a platform where third parties upload material or content or execute transactions? will it deliver a service? will it...

Read More Right Arrow
PRACTICE NOTES
Online Safety Act 2023 (UK): scope, duties, categorisation, pornographic content obligations, enforcement, and Ofcom Codes of Practice and compliance timelines—A quick guide for legal practitioners

STOP PRESS : On 29 April 2026, the Crime and Policing Act 2026 obtained Royal Assent. This statute will bring a series of amendments to the Online Safety Act 2023 (OSA 2023), among them the creation of additional digital offences, and adjustments across the framework. See: LNB News 30/04/2026 21. This Practice Note is impacted by that development and is currently being revised to reflect those legislative shifts in detail. The Practice Note offers a concise, accessible overview of OSA 2023. It sets out what OSA 2023 covers, the categories of services it captures, and the way the regime functions. It also outlines when services falling within OSA 2023’s scope must begin meeting the requirements. OSA 2023 received Royal Assent on 26 October 2023 and partially commenced on that day. The obligations and duties in OSA 2023 will not bite in full until Ofcom has issued finalised versions of all its Codes of Practice and guidance, as these documents explain in detail how services can satisfy each duty. In...

Read More Right Arrow
PRACTICE NOTES
United States DMCA user‑generated content safe harbour (section 512(c)): eligibility, notice‑and‑takedown, repeat infringers, knowledge standards, agent designation, technical measures, and limits on control/financial benefit

This Practice Note was first prepared for Lexis Practice Advisor®, in the US. It outlines how online businesses that host user-generated content (UGC)—including social networks, video platforms, and digital marketplaces—can reduce exposure to copyright claims by meeting the US Digital Millennium Copyright Act (DMCA) safe harbour under 17 U.S.C. § 512(c). The DMCA contains four safe harbour provisions (sections 512(a)–(d)) that protect service providers from liability for infringement. This note concentrates on the UGC safe harbour, section 512(c), which is the safeguard most often relied upon. To invoke this defence, companies must take defined actions, such as running a notice-and-takedown system and putting a copyright policy in place. The safe harbour shields service providers from monetary damages, even where users commit infringement by posting unauthorised material. Although a qualifying company may still be sued, the remedies are limited, for example injunctive relief. Businesses can also assert other defences, such as fair use, whether or not they fit within the safe harbour. Who is at risk? Online services that...

Read More Right Arrow

View the related Precedents about Internet content provider

PRECEDENTS
Precedent notice-and-takedown letter to hosting provider/online platform under Regulation 22 of the Electronic Commerce (EC Directive) Regulations 2002: trade mark infringement (UK)

[ Postal address for internet service provider/host online platform ] [ Date ] Sent via registered post and email: [ email address for internet service provider/host online platform ] Dear [ insert organisation name ] Notice and take-down letter—trade mark infringement on [ website URL ] We act for [ name of client ] of [ client’s address ] (our Client) in connection with the enforcement of intellectual property rights. [ This correspondence relates to the website accessible at [ website URL ] (the Website). OR This correspondence concerns content available on your platform at [ website URL ] (the Website). ] The Website is directed at consumers in the UK...

Read More Right Arrow