Powered by Lexis+®
CASE STUDY

“It really is saving us a huge number of hours over the days, weeks and months. Having more relevant support at hand, not having to draft or review documents them from scratch - it all adds up.”

Southampton FC

Access all documents on Messaging service

Messaging service meaning

What does Messaging service mean?
A messaging service is any facility enabling users to send and receive electronic messages—such as email, SMS/MMS, instant messages, in‑app chat or voicemail—via network or cloud‑hosted mailboxes. It covers both voice messaging (for example, voicemail) and text/multimedia messaging (often called electronic mail or email). The term is descriptive rather than a single defined legal concept. In the UK, such services may constitute an electronic communications service under the Communications Act 2003 and, where they enable users to share content, a user‑to‑user service under the Online Safety Act 2023. PECR uses the defined term electronic mail (covering email and SMS/MMS) for direct marketing rules. Ofcom oversees relevant communications regulation, and the Investigatory Powers Act 2016 may impose interception and data retention obligations on providers. In Ireland, many messaging services are regulated as interpersonal communications services (number‑based or number‑independent) under the EU Electronic Communications Code (implemented nationally), with oversight by ComReg. The ePrivacy Regulations govern electronic mail marketing, and data retention obligations apply under national legislation. Across the UK and Ireland, key legal issues include privacy and data protection (UK GDPR/GDPR), security and encryption, consent for marketing, lawful interception and disclosure requests, service availability and incident reporting, contractual allocation of risk, and evidential preservation...
Speed up all aspects of your legal work with tools that help you to work faster and smarter. Win cases, close deals and grow your business–all whilst saving time and reducing risk.

View the related News about Messaging service

NEWS
UK and EU TMT weekly: AI, Online Safety, cloud/data, digital markets, advertising, telecoms - 30 October 2025

In this issue: New technologies Information technology Internet Advertising, marketing and sponsorship Telecommunications Daily and weekly news alerts New and updated content Dates for your diary Trackers Useful information New technologies OpenAI nears ChatGPT regulation under EU digital rulebook MLex notes ChatGPT now exceeds 120 million monthly users in the EU, passing the 45 million mark that could have it tagged a ‘systemic risk’ search engine under the EU Digital Services Act (EU DSA). That status would make ChatGPT the first standalone AI service governed by the EU DSA, creating a significant precedent for the regulation of AI-driven online services in Europe. A formal designation may still take a few weeks. See: OpenAI inches toward seeing ChatGPT regulated under EU digital rulebook. EU study urges tighter rules on algorithmic management at work The European Parliamentary Research Service (EPRS) has released a study reviewing the rising use of algorithmic management (AM) and...

Read More Right Arrow
NEWS
UK and EU TMT: DSA/DMA enforcement, Ofcom age assurance, CMA green claims and Google search consultation, ASA pricing rulings, libel decisions, telecoms vendor phase-out, 2026 outlook

In this issue: Key developments and materials Internet Media Advertising, marketing and sponsorship Reputation management Telecommunications LexTalk®TMT: a Lexis®Nexis community Daily and weekly news alerts New and updated content Dates for your diary Trackers Useful information Key developments and materials TMT—key developments in 2025 and horizon scanning for 2026 This News Analysis offers a summary of major TMT developments across England and Wales in 2025, and casts forward to what lies ahead in 2026, setting out the landscape clearly. This instalment spotlights core themes spanning AI, advertising, automated vehicles, the internet, media and information technology, across these evolving areas. See News Analysis: TMT—key developments in 2025 and horizon scanning for 2026. Internet Commission designates WhatsApp as Very Large Online Platform under EU DSA Following WhatsApp’s ‘Channels’ feature surpassing the EU threshold of at least 45 million users, the European Commission has formally designated WhatsApp as a Very Large...

Read More Right Arrow

View the related Practice Notes about Messaging service

PRACTICE NOTES
EU Recast WTR2 Cryptoasset Transfers: CASP Travel Rule obligations, scope and compliance, including self‑hosted addresses, messaging solutions and EBA Guidelines (applicable from 30 December 2024)

This Practice Note outlines the obligations of cryptoasset service providers (CASPs) under the EU’s Recast Wire Transfer Regulation 2 (Recast EU WTR2), also known as the Recast Funds Transfer Regulation 2 (Recast EU FTR2), together with the European Banking Authority’s (EBA) Travel Rule Guidelines, effective from 30 December 2024. It delivers practical direction on addressing core hurdles for CASPs, including self-hosted addresses and the absence of a standardised messaging framework. Background On 20 July 2021, the Commission unveiled an ambitious set of legislative proposals to reinforce the EU’s anti-money laundering (AML) and countering the financing of terrorism (CTF) regime. The objective of this AML package was to enhance the detection of suspicious transactions and activities, and to seal gaps exploited by criminals to launder illicit proceeds or fund terrorist activities through the financial system. The AML package comprises: Regulation (EU) 2024/1624 on preventing the use of the financial system for the purposes of money laundering (ML) or terrorist financing (TF) (the AML Regulation, AMLR) ...

Read More Right Arrow
PRACTICE NOTES
Alternative service under CPR PD 6A in England and Wales: NFTs, email, social media and data rooms; service on solicitors and persons unknown; safeguards on redaction, comity and password protection

Different examples of alternative service CPR PD 6A, para 9.3, lists various illustrations of alternative service. In the last few years, courts have adopted a broad array of such orders, reflecting growing dependence on technology; judges have permitted service via tools like airdrop, data rooms and social media channels in practice. These routes have also proved effective where unknown defendants are concerned. At times, one alternative method must be paired with another; for instance, an order permitting airdrop has stipulated delivery by email. Despite the expansion of different techniques, the central purpose of service remains unchanged: to bring the documents squarely to the attention of the person to be served. In many situations, email will be the most fitting route to achieve that aim. That proliferation should not distract from the fundamental objective of service, namely alerting the party to the proceedings and the documents in issue. Accordingly, selecting the channel most likely to secure notice is critical, and in matters the simplicity and reach of email makes it...

Read More Right Arrow
PRACTICE NOTES
Tokenised funds and digitalisation: UK and international regulatory developments, FCA guidance, implementation roadmap, benefits, risks and next steps for practitioners

Scope of this Practice Note This Practice Note: sets out what fund tokenisation and digitalisation mean and how they diverge from conventional funds; surveys UK and overseas regulatory moves, highlighting current UK workstreams; details practical steps to launch a tokenised fund; evaluates the benefits of distributed ledger technology (DLT) for funds; flags principal challenges and risks; and suggests next steps for practitioners. What is fund tokenisation and digitalisation? Fund tokenisation involves capturing elements of a fund’s administration and investor rights as digital tokens recorded on a blockchain ledger. A token digitally mirrors a standard unit or share in a UK authorised fund. The investor’s legal interest remains that of a traditional unit/share; the novelty lies in the representation and maintenance of ownership and fund records. In a traditional UK authorised fund, the unit/share register, asset register and client data sit in conventional book‑entry systems across multiple service providers. Reconciliations between separate platforms are routine and typically run...

Read More Right Arrow