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ICIBI re-inspection of UK ePassport gates: Border Force operational and data failings, outages, and risks to the 2024 digital border rollout; six recommendations accepted

Published on: 12 March 2024

Published by a LexisNexis Immigration expert
Legal News
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Article summary

What was the report about?

This report follows up the full inspection on the same theme issued on 1 January 2022 (see LNB News 12/01/2022 90). The re-inspection reviewed progress on previously accepted recommendations, examining how greater automation at the border is balanced by measures to spot vulnerable travellers and uphold strong border security. Observations took place at London Heathrow Airport Terminal 4 on 2 May, London Luton Airport on 3 May, and London Stansted Airport on 11 May 2023...

What did it find?

In brief, the inspectors were not persuaded. They found that, while the Border Force personnel encountered were broadly dedicated and capable, their work was substantially hindered by:

  • distractions
  • ineffective and uneven allocation of resources
  • insufficient communications equipment
  • poorly arranged arrival halls
  • weak data

They also highlighted minimal progress on earlier recommendations despite their acceptance and closure. Mr Neal commented that the evidence depicts a system far from that envisaged by the UK Border Strategy 2025, adding: ‘On the basis of this inspection, I believe the protection of’...

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