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England and Wales Court of Appeal: Motor finance lenders liable for secret broker commissions absent fully informed consent; disclosure threshold higher than FCA rules; Close Brothers and FirstRand to appeal

Published on: 29 October 2024

Published by a Law360 reporter
Legal News
Article summary

Court of Appeal ruling

The Court of Appeal held that intermediaries were not entitled to levy commission unless they first secured the consumer’s fully informed consent, achieved through disclosure of key particulars of the fee, including its size and the way it was worked out. The court upheld three connected appeals lodged by customers against Close Brothers and FirstRand Bank Ltd — which trades as Motonovo Finance — concluding that the lenders failed to bring the commission adequately to customers’ attention and are obliged to repay it. ‘Across all three matters there was a conflict of interest and no informed consent by the consumer to the receipt of the commission,’ a panel of three Court of Appeal judges said in their judgment. The appeals were advanced by consumers who said they were unaware that, when a motor dealer arranged finance for them, the dealer earned a commission from whichever lender they sourced for introducing the business. The consumers contended that Close Brothers and FirstRand were liable as lenders because they paid the commission despite being aware of the ‘agency’ relationship between the borrowing customers and the brokers...

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