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UK ICO declines to investigate Mail Online complaint over lack of ‘reject all’ cookie option, citing enforcement priorities; complainant challenges regulator’s response

Published on: 20 November 2023

Published by an LexisNexis Practice Compliance expert
Legal News
Article summary

Baines contended that Mail Online—ranked the UK’s third most visited news site and fifth globally by trade outlet Press Gazette—was breaching privacy laws. Rather than offering a ‘reject all’ option, its banner presents a ‘got it’ button that signifies consent to cookies, alongside a ‘cookie settings’ control to amend cookie preferences. The complaint referenced multiple remarks from ICO officials about cookie banners, among them a June interview deputy commissioner Stephen Bonner granted to MLex. Following a freedom of information request, the ICO released that interview. According to MLex, the ICO has now refused to open an investigation into the matter. In a letter to Baines dated 14 November 2023, the ICO stated that it had passed on the information concerned...

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