Jurisdiction(s):
United Kingdom

FCA Consumer Duty proposals: narrowing cross-border and wholesale scope, reviewing client categorisation, sector-specific priorities for 2025–26, and targeted Handbook streamlining

Published on: 18 November 2025

Published by a Law360 reporter

Legal News

Article summary

This article reviews the FCA’s recent statements, honing in on the principal reforms tabled, the reasoning behind them, and what they could mean for firms in the UK financial services market. We set out our perspective on the FCA’s direction of travel for the consumer duty and highlight the main practical points businesses should weigh up.

Evolution of consumer duty

Brought in by the FCA in 2023, the consumer duty represented a major change in the UK’s stance on consumer protection in financial services. It introduced a fresh, outcomes-led and higher benchmark of care, obliging firms to secure good outcomes for retail customers throughout the life cycle of their products and services.

Since going live, the duty has prompted wide industry discussion, with worries voiced about its expansive scope, the compliance load placed on firms, and the chance of knock‑on effects – especially for wholesale and cross‑border activity.

The FCA’s package comprises three core papers: an updated consumer duty work plan, a letter to the chancellor of the exchequer on how the duty applies to wholesale firms, dated 29 September 2025, and a requirements review update. Taken together, these materials set out the FCA’s priorities for the next stage of consumer duty roll‑out...

To view the latest version of this document and thousands of others like it, sign-in with LexisNexis or register for a free trial.

Popular documents

Using the Judicial College Guidelines to assess general damages in personal injury claims

When evaluating a general damages claim, the practitioner ought initially to refer to the Judicial College Guidelines (JCG)...

Tomlin orders in England and Wales: CPR guidance on drafting, confidentiality, approval, variation, enforcement, limitation, CCA issues, court-specific requirements, sample wording and precedents

This Practice Note This Practice Note reviews mechanisms used in settling litigation. A Tomlin order consists of a consent order paired with a schedule. It operates to stay proceedings on terms that have been agreed. The provisions contained in the schedule may remain confidential. This Practice Note describes the scope of confidentiality attaching to the schedule and sets out how it differs from a standard consent order. Sample wording for a Tomlin order is included, alongside links to precedents, as well as guidance on court approval. It also addresses varying, setting aside and enforcing a Tomlin order, including the considerations the court will take into account when handling applications for each. Further guidance is provided on interpreting and applying the relevant provisions of the CPR; however, some courts and divisions impose very specific requirements for both drafting and approval, and for approaching the schedule and confidentiality issues. Accordingly, you must consider the particular rules and court guide provisions in the forum where your claim is proceeding when drawing up the Tomlin order...

Precedent: Deed of Surrender of Lease with Optional Premium, Settlement and Release, Landlord, Mortgagee and Guarantor Consents, Reimbursement and HM Land Registry Provisions (England and Wales)

Date [ date ] Parties [ name of Landlord ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Landlord) [ name of Tenant ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Tenant) [ [ name of Guarantor ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Guarantor) ] [ [ name of Mortgagee ] [ of OR incorporated in England and Wales (company registration number [ number ]) with its registered office at ] [ address ] (Mortgagee) ] Definitions Within this Deed, the terms below shall be interpreted as follows: [ Annual Rent • the annual sum reserved under the Lease; ] [ Insurance Rent • the Tenant’s share of the Landlord’s costs of insuring the Property (as set out in the Lease); ] Lease • the lease of the Property dated [ date ], entered into between (1) [ the Landlord OR [ name ...

Precedent Statutory Declaration: Standard Wording under the Statutory Declarations Act 1835

I, [ name ], of [ address ], solemnly and sincerely state that: [ Matters to be verified, set out in numbered paragraphs ] I make this solemn statement in good conscience, believing it to be true, and pursuant to the provisions of the Statutory Declarations Act 1835. DECLARED at [ details ] this [ day ] day of [ month and year ] Before me ................................................................................ [ signature of the person before whom the declaration is made ] A [ commissioner for oaths OR [ solicitor OR [ insert other qualification ] ] authorised to administer oaths ]...