Jurisdiction(s):
United Kingdom

UK consumer law enforcement transformed: CMA’s administrative regime, 10% global turnover fines, codified breaches and procedural guidance under the Digital Markets, Competition and Consumers Act 2024

Published on: 16 August 2024

Published by a LexisNexis Commercial expert

Legal News

Article summary

This change in UK consumer law will:

hand the CMA powers of direct enforcement, making it faster and simpler for the CMA to enforce consumer law
broaden the tools available to the CMA (and the courts) to tackle consumer law issues, including significant fines
further widen the list of codified breaches in UK consumer law

These new powers stem from the Digital Markets, Competition and Consumers Act 2024, which is expected to take effect in Autumn 2024.

The shift to a new model of UK consumer enforcement—what has changed?

Under the previous enforcement approach, while the CMA (and some other public bodies) could investigate breaches of consumer law, the authority to find a breach, halt the conduct and impose remedies rested with the UK courts. That route was often slow and uncertain, so the CMA usually sought voluntary undertakings from parties—though with constrained bargaining power, given the ultimate need to go to court...

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