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United States: Mass arbitration in consumer contracts—bellwether mechanisms, arbitral forum developments, fee payment risks, and stand-alone class action waivers

Published on: 13 June 2024

Published by a Law360 reporter
Legal News
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Article summary

The Concepcion decision has, among other effects, made arbitration terms in consumer contracts increasingly prevalent and regularly enforced across the country. Though arbitration clauses are designed to give consumers a straightforward path to address their grievances, plaintiffs' lawyers have often submitted hundreds, if not thousands, of closely similar arbitration demands against target companies—using the prospect of eye-watering filing charges—to pressure high-value settlements. This fresh wave of mass arbitrations has prompted many retailers to wonder whether the upsides of arbitration clauses outweigh their potentially very costly downsides. Below, we briefly summarise the current landscape.

The Mass Arbitration Threat

Mass arbitration is a tactical manoeuvre in which plaintiffs' counsel lodges dozens, if not hundreds or thousands, of near-identical claims all at once. At thousands of dollars per claim—which can include administrative fees, hearing fees, professional fees associated with the arbitrator and more—these costs can swiftly mount to millions, separate from any defence costs or judgments. Moreover, these fees are typically due regardless of the value of the matter or, broadly speaking, the strength of the claims...

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