Jurisdiction(s):
United Kingdom
Key definition
Corporate social responsibility definition

What does Corporate social responsibility mean? Corporate social responsibility (CSR) describes, in legal practice, how a company structures its policies, governance and reporting so its commercial activities seek positive or responsible outcomes for the environment, consumers, employees and other stakeholders, alongside profit. Also called corporate responsibility or corporate citizenship, it is a descriptive concept used across corporate governance, compliance and shareholder stewardship, rather than a defined statutory term. United Kingdom (England & Wales, Scotland and Northern Ireland): while CSR itself is not legislated, boards must have regard to stakeholder and environmental factors under Companies Act 2006 section 172. Related requirements include the strategic report (non-financial...

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Corporate Social Responsibility Policy and Implementation Framework for Legal Practices

Precedents
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1 Introduction

1.1

We regard Corporate social responsibility (CSR) as central to the way we run our company. By CSR we recognise that, as a business, we owe duties to our customers, staff, suppliers and other stakeholders, alongside the wider society in which we operate. Through our organisation’s policies and practices, we set out to create value for our staff and customers, lessen our environmental footprint, and enhance the wellbeing of the local community.

2 Our strategy

2.1

We believe that a well-defined and focused CSR plan, with clear aims and objectives, delivers real benefits for our organisation, since clarity and focus strengthen those benefits. These benefits flow from clear aims and objectives clearly.

2.2

We depend on a healthy, diverse and talented workforce, and we strive to attract and keep the best people. We must also ensure we are recognised for delivering a high standard of service to our customers. Accordingly, we want our business to reflect the environmental and social priorities that matter to our staff and our customers, as well as to other relevant stakeholders. We further recognise that, for Long-term commercial success, we rely to some extent on the health of the environment and the economic resilience of our local community...

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Web page updated on 22/05/2026

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