Jurisdiction(s):
United Kingdom
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Key definition
Services agreement definition

What does Services agreement mean? A services agreement is a contract under which a supplier agrees to perform specified services for a customer in return for payment of fees or charges. The term is descriptive rather than statutory and is used across commercial, IT, professional services and outsourcing matters, often structured as a master services agreement with statements of work. Key features typically include: scope and specification; service levels/KPIs and remedies (including service credits); pricing and payment; governance and change control; warranties; intellectual property ownership and licensing of deliverables; confidentiality; data protection and data processing (UK GDPR/EU GDPR); subcontracting; indemnities (for example, IP infringement); limitation...

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Commercial Drone Services Agreement: Pre-Flight Surveys, Operations, Deliverables, IP and Data Protection, Indemnities and Insurance (England and Wales)

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Precedents
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Parties

  1. [ insert name of Operator ] [ of OR a company incorporated in [ England and Wales ] under registered number [ insert registered number ], whose registered office is at ] [ insert address ] (the Operator);
  2. [ insert name of Customer ] [ of OR a company incorporated in [ England and Wales ] under registered number [ insert registered number ], whose registered office is at ] [ insert address ] (the Customer).

Each of the Operator and the Customer is a party, and together the Operator and the Customer are the parties.

Background

  1. The Operator carries on the business of providing [ drone services ] to other businesses.
  2. The Customer carries on the business of [ insert description ].
  3. The parties have agreed that the Operator will provide [ drone services ] to the Customer on the terms set out in this agreement (the Agreement).
...
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Simon Phippard
Simon Phippard , LLB AKC FRAeS

I am a specialist aviation and aerospace lawyer with a wide range of experience in contentious and non-contentious matters both in private practice (23 years) and in-house (7 years). I originally specialised in litigation and arbitration, handling commercial, insurance and liability disputes worldwide as solicitor and client. This included 10 years in aviation casualty work including major accidents and recourse claims. More recently, I have gained extensive experience in transactional work including commercial negotiations. I have a unique level of technical and product related knowledge on flight operations, product integrity and regulatory requirements, continuing airworthiness management and other issues affecting design, manufacture, repair and operation of all kinds of aircraft. Extensive experience in international, regional and domestic economic and technical regulation affecting aviation. Particular specialisation in unmanned aircraft and application of new technologies to aviation business. Specialist also in anti-bribery and corruption compliance across aviation, aerospace as well as other...

Web page updated on 27/05/2026

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