Jurisdiction(s):
United Kingdom

Key definition

Zero Hours definition

What does Zero Hours mean? Zero hours describes an arrangement where work is offered only if and when the engager has shifts or assignments, with no guarantee that any work will be provided. In Great Britain, the term is defined for specific purposes in section 27A Employment Rights Act 1996: a contract of employment or a worker’s contract where the obligation to work is conditional on work being made available and there is no certainty that it will be. In practice, zero hours contracts are used for irregular or on‑demand staffing. There is usually no mutuality of obligation between assignments, and the individual may typically...

Precedent ET3 defence to detriment claim regarding zero-hours exclusivity: denies worker status; substitution and limited company arrangement; no detriment or exclusivity term

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Precedents

1

It is accepted that, from around [ insert date ], the Claimant carried out sporadic bicycle courier tasks for the Respondent. However, the Respondent denies that the Claimant was a worker, or that he was engaged on the agreement described at paragraph 2 of the Grounds of Claim. Those terms are the Respondent’s usual worker contract provisions, yet the Claimant was not retained on any such contract at any time.

2

The Claimant supplied cycle courier services via his limited company, Speedy Delivery. The Respondent engaged Speedy Delivery from time to time when it had too many deliveries for its own workers to complete and required assistance. Instructions were issued to Speedy Delivery on the understanding that a suitably capable cycle courier would be supplied to perform the assignments...

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Web page updated on 22/05/2026

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