Jurisdiction(s):
United Kingdom

Key definition

ICT definition

What does ICT mean? In legal practice, ICT means information and communications technology: the hardware, software, networks and services used to create, process, store and transmit information, including cloud and telecoms, and the support that keeps them running. The term is broad and descriptive (often used interchangeably with IT and telecoms) and is generally not defined in UK or Irish legislation or case law; its scope is set by the relevant contract, policy, procurement or regulatory context. Lawyers encounter ICT in technology contracts (software licensing, cloud/SaaS, managed and network services), outsourcing and public procurement, cybersecurity and data protection compliance, and telecoms regulation. Key legal issues...

ICT Strategy, Governance and Data Protection Plan Template for Law Firms

Published by a LexisNexis Practice Compliance expert

Precedents

1 Introduction

1.1 This plan sets out how our organisation currently uses information and communication technology (ict), our aspirations for its future application, and the principal matters to address over the next [ state how many years your will cover, usually two to five ] years.

1.2 ICT is central to delivering services for clients, eg by:

[ helping us to communicate with clients in ways that best match their needs ]
[ enabling us to reply promptly to clients, eg via email ]
[ allowing clients to view the progress of their matter through our secure portal ]
[ allowing us to provide certain services outside normal hours ]

1.3 Our organisation’s primary business objectives are detailed in our business plan, which is located [ insert details of location, eg on our intranet ]. ...

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Web page updated on 22/05/2026

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