Jurisdiction(s):
United Kingdom

Key definition

Know-how definition

What does Know-how mean? Know-how describes practical technical or commercial information—typically confidential—that enables a business to perform processes, make products or deliver services more effectively. It covers methods, formulas, designs, operating procedures and problem-solving techniques, whether recorded or retained in an individual’s memory. It is a descriptive term rather than a defined statutory concept and is not a property right in itself. In the UK and Ireland it is commonly protected as confidential information under the law/equitable duty of confidence (e.g. Coco v A N Clark; Saltman Engineering). Where the information satisfies the statutory definition of a trade secret, additional remedies apply under the Trade...

Knowledge Manager Role Profile Template for Law Firms: Purpose, Responsibilities, Skills and Qualifications

Published by a LexisNexis In-house Advisor expert

Precedents

1 Knowledge manager details

Firm name [ Insert name ]
Role holder’s name [ Insert name ]
Reports to [ Insert name ]
Employment type ☐ Full-time ☐ Part-time ☐ Contractor
If a contractor role, contract length [ Insert details ]
Primary location [ Insert location ]
Role start date [ Insert date ]
Probation period length [ Insert details ]
Probation end review date [ Insert date ]

2 Role purpose

The Knowledge Manager’s core aim is to champion organisation‑wide sharing of know‑how, information and experience, ensuring these are circulated internally and, where appropriate, with clients, partners and stakeholders outside the organisation. The postholder will design the framework and build the tools necessary to govern the organisation’s knowledge assets. This includes creating and administering standard operating procedures so knowledge management is applied consistently across service Delivery teams. They are accountable for making sure knowledge is produced, curated and maintained in a uniform manner. In support of...

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Web page updated on 26/05/2026

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