Jurisdiction(s):
United Kingdom
Key definition
gastric illness definition

What does gastric illness mean? In legal practice, gastric illness describes food poisoning or other gastrointestinal illness suffered by a consumer or holidaymaker, allegedly caused by contaminated food or drink, unsafe water or poor hygiene at accommodation or during travel services. It is a descriptive term (not a defined statutory concept) used across personal injury and consumer litigation, particularly holiday sickness claims. Such claims typically allege breach of contract, negligence and/or breach of statutory duty in respect of services, food and beverages provided as part of a package holiday. In England & Wales, Scotland and Northern Ireland, liability is commonly pursued against the tour...

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Pre-action letter of claim template to tour operator for gastric illness contracted on a package holiday

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To [ Defendant ]

Dear [ insert name of organisation ]

  • Defendant’s booking reference:
  • Claimant’s complete name and address:
  • Holiday dates:
  • Hotel/Resort name and board basis:
  • Room number:

We are mandated by our aforesaid client to pursue compensation for gastric illness acquired during a holiday at the aforementioned hotel/resort...

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Web page updated on 22/05/2026

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