Jurisdiction(s):
United Kingdom
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Key definition
Agreement definition

What does Agreement mean? In competition law practice, an agreement is any form of coordination between undertakings that shows a meeting of minds about market conduct (for example pricing, output, customers or territories). It is not limited to a legally enforceable contract: it includes informal or “gentlemen’s” understandings, oral arrangements, email exchanges and tacit understandings, and extends to decisions of associations of undertakings. Mere parallel conduct is insufficient without evidence of contact or communication. The term is used in legislation and developed by case law: Article 101 TFEU, section 4 of Ireland’s Competition Act 2002, and the UK Chapter I prohibition in the Competition...

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Multi‑Sourcing (Towers) Outsourcing Agreement for SIAM: Service Levels, Change Control, Third‑Party Contracts, TUPE, Data Protection, Disaster Recovery, Step‑In and Exit Assistance

Published by a LexisNexis TMT expert
Precedents
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This agreement is entered into on [ date ]...

Parties

  1. [ Customer ], a company incorporated in [ England ], with registered number [ company number ], whose registered office is located at [ address ] (Customer);
  2. [ Supplier ], a company incorporated in [ England ], with registered number [ company number ], whose registered office is located at [ address ] (Supplier).

Each of the Customer and the Supplier is a party; together, they constitute the parties...

BACKGROUND

  1. The Customer intends to outsource the delivery and management of its [ describe function ] services to the Supplier, alongside the Customer’s appointment of several other service providers to deliver related and/or interdependent services, with whom the Supplier will be required to collaborate (together with any third party the Customer may appoint to provide overarching co-ordination and management of its multi-supplier ecosystem on a service integration and management (SIAM) basis)...
  2. The Customer’s requirements are currently fulfilled [ internally OR by an associated company ] [ by insert name of existing supplier ]...
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Kit Burden
Kit Burden

Kit is one of the UK and Europe's foremost IT and outsourcing lawyers. He works with both customers and suppliers, including various FTSE companies and household names. He is top ranked in both the Chambers and Legal 500 directories and has been named "UK Technology Lawyer of the Year" by Global Legal Experts, and subsequently also named by the Global Sourcing Association as both their “Legal Advisor of the Year” and “Strategic Advisor of the Year”. He is the author and editor of multiple legal publications on technology topics. Since the beginning of 2023 he has also sat on the International Board of DLA Piper...

Web page updated on 22/05/2026

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