Jurisdiction(s):
United Kingdom

Related legal acts

Key definition

Term definition

What does Term mean? In lending practice, the term is the length of time a loan is intended to run, from initial drawdown (or first utilisation) to the final scheduled repayment date (often called the maturity date or final repayment date). It is market usage rather than a statutory concept, and the meaning is consistent across England & Wales, Scotland, Northern Ireland and Ireland. Consumer credit rules require disclosure of the duration of an agreement, but do not redefine the term. Key features: - Also known as the tenor. - For amortising loans, the term covers the period over which instalments are scheduled; for bullet loans,...

Template online business-to-consumer services terms and conditions: consumer cancellation rights, performance, payment, liability, privacy and disputes (England and Wales)

Published by a LexisNexis Commercial expert

Precedents

Please read these important terms and conditions before you purchase anything on our website, and make sure they include everything you require and nothing you’re unwilling to accept.

Summary of some of your key rights:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 state that, in most situations, you may cancel within 14 days. If you agree that the services begin during this period, you could be charged for what you’ve used.

The Consumer Rights Act 2015 says:

you can ask us to perform the service again or put it right if it isn’t delivered with reasonable care and skill, or receive some money back if we can’t remedy it;
if no price was set in advance, the amount you’re asked to pay must be reasonable;
if no timeframe was set in advance, it must be carried out within a reasonable time.

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 0808 223 1133. The information in this summary box summarises some of your key rights...

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Web page updated on 22/05/2026

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