Jurisdiction(s):
United Kingdom

Key definition

Flexible working definition

What does Flexible working mean? Flexible working describes working arrangements that vary where, when or how work is done to meet business and employee needs. Typical models include part‑time work; job sharing; term‑time or seasonal schedules; flexitime; compressed or staggered hours; annualised hours; and home, remote or hybrid working. Across the UK and Ireland the phrase is descriptive rather than a single legal status. In England & Wales and Scotland, employees have a statutory right to request flexible working under the Employment Rights Act 1996 (as amended), applied with the Acas Code of Practice. It is a right to request, not to obtain: employers must handle...

Statutory flexible working requests: employer policy and procedure (Great Britain) covering eligibility, application, consultation, time limits, decisions, appeals, withdrawal and informal options

Published by a LexisNexis Employment expert

Precedents

1 Introduction

1.1 This document explains our approach to managing requests from employees to vary their terms and conditions of employment in relation to:

1.1.1 the number of hours the employee must work (for instance, asking to work fewer hours each week); and/or
1.1.2 the pattern of working time (for example, beginning earlier or later in the day); and/or
1.1.3 the place of work (any Company workplace and/or the employee’s home) where the employee is required to work (for example, an office-based employee seeking one homeworking day per week).

1.2 [ If you wish to apply to opt in to hybrid working, meaning staff spend part of their working time in the workplace and part working remotely from home (or elsewhere), please see our Hybrid working policy, which explains the process to follow in those circumstances. ]

1.3 [ Other alterations to working arrangements are dealt with under the informal process described in paragraph 11 below. ]

1.4 This policy aims to be as comprehensive as possible...

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Web page updated on 22/05/2026

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