Jurisdiction(s):
United Kingdom

Precedent Pro-Supplier Software Support and Maintenance Agreement with Service Levels and Service Credits (England and Wales)

Published by a LexisNexis TMT expert

Precedents

This Agreement is hereby entered into on [ date ]

Parties

[ Insert name of supplier ], a company incorporated in [ England and Wales ] under number [ insert registered number ], whose registered office is at [ insert address ] (Supplier); and
[ Insert name of customer ], a company incorporated in [ England and Wales ] under number [ insert registered number ], whose registered office is at [ insert address ] (Customer),

each of the Supplier and the Customer being a party and, together, the parties.

Background

The Supplier is [ the licensor of certain software applications ].
The Customer is [ insert details of Customer’s background/background to the relevant transaction ].
The Supplier agrees to provide support and maintenance services for certain software on the terms of this Agreement.

The parties agree

1 Definitions and interpretation

1.1 In this Agreement:

Additional Services means any services delivered by the Supplier to the Customer other than any of the Support Services or services the Supplier is required to supply under the Licence Agreement...

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Web page updated on 22/05/2026

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